Privacy Policy

ROH Group LLC, together with its affiliated companies ROH Development LLC, ROH General Contractor LLC, and ROH Management LLC (collectively, “ROH,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information in a responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a contact form, communicate with us through the website, or otherwise interact with us online.

By using this website, you acknowledge that you have read this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through this website and any related online communications initiated through the website.

This Privacy Policy does not apply to information collected offline, through separate contracts, through third-party platforms not controlled by ROH, or through websites or services that may be linked from this website but are not operated by us.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

When you submit a contact form or otherwise contact us through the website, we may collect:

• your name
• email address
• phone number
• company name, if provided
• project details, inquiry details, or other information you choose to provide in your message

b. Information Collected Automatically

We may collect limited technical information that is reasonably necessary for website operation, security, hosting, and functionality, such as:

• IP address
• browser type
• device type
• general server logs
• date and time of access
• pages requested

We do not use website tracking for advertising or behavioral marketing purposes based on the information currently available about our website operations. If that changes, we may update this Privacy Policy accordingly.

3. How We Use Information

We may use personal information for the following business purposes:

• to respond to inquiries and requests
• to evaluate potential project opportunities or service needs
• to communicate with you regarding your inquiry
• to route inquiries internally to the appropriate ROH entity or personnel
• to operate, maintain, and secure the website
• to maintain internal records
• to comply with legal obligations
• to protect our rights, property, or safety, and the rights, property, or safety of others

We do not use information submitted through the website for unsolicited marketing campaigns by email or text based on our current business practices as described to us.

4. Sharing of Information Within the ROH Structure

ROH operates through affiliated entities, including ROH Group LLC, ROH Development LLC, ROH General Contractor LLC, and ROH Management LLC. Because these businesses operate under the ROH umbrella and are managed and staffed in an integrated manner, personal information submitted through the website may be shared among these affiliated entities and their personnel for legitimate business purposes, including:

• reviewing and responding to inquiries
• determining which affiliate is best suited for a project or request
• coordinating internal follow-up
• administering business operations

By submitting information through the website, you acknowledge that your information may be shared internally among ROH-affiliated entities and personnel for these purposes.

5. Disclosure to Third Parties

We do not sell your personal information.

We may disclose information to third parties only as reasonably necessary for legitimate business purposes, including:

• website hosting providers
• IT, security, or technical support providers
• email or communications service providers used to receive or route inquiries
• legal, accounting, or professional advisors
• government authorities, courts, regulators, or law enforcement when required by law or legal process
• other parties in connection with protecting our legal rights or addressing fraud, security, or technical issues

Any such disclosure will be limited to what is reasonably necessary under the circumstances.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• respond to your inquiry
• evaluate potential business opportunities
• maintain business records
• comply with legal, tax, insurance, accounting, or recordkeeping obligations
• resolve disputes or enforce our agreements

Retention periods may vary depending on the nature of the information and the reason it was collected.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may choose not to provide information through the website, but doing so may limit our ability to respond to your inquiry.

If you would like to request that we update or delete information you submitted through the website, you may contact us using the contact information below. We will review such requests in light of our legal, operational, and recordkeeping obligations.

9. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites or services. You should review their privacy policies separately.

10. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the website.

11. Accessibility

We are committed to making our website reasonably accessible and usable. If you experience difficulty accessing any part of the website, please contact us and we will make reasonable efforts to assist.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Information

ROH Group LLC
2701 Ponce de Leon Boulevard
Mezzanine Level
Coral Gables, FL 33131
info@roh-group.com
+1 (786) 542-9177